Managed Network Services

Synersys Technologies’ Managed Network Services (MNS) empower mid-market businesses with reliable, secure, and high-performance networks. Our 24/7 Network Operations Center (NOC), staffed by ISO 9001/27001-certified experts, delivers proactive monitoring, advanced security, and seamless optimization to minimize downtime, reduce costs, and drive your business forward. Whether you need fully managed or co-managed network solutions, we tailor our services to your unique needs, ensuring 99.9% uptime and rapid issue resolution.

Request a free network assessment today to discover how Synersys MNS can elevate your operations.

Why Managed Network Services?

Mid-market companies face growing network challenges: frequent downtime disrupts operations, cybersecurity threats loom large, and in-house IT teams struggle to keep pace with complex technologies like SD-WAN and cloud. Synersys MNS addresses these pain points by outsourcing network management to our expert team, freeing you to focus on your core business

  •   Market Insight: 70% of mid-market firms plan to outsource network management by 2027 (Gartner), driven by a $41.3B managed services market projected for 2030 (Deloitte, 15% CAGR).
  •   Customer Challenges:
    • Downtime costs: Retail and healthcare lose millions annually due to network outages.
    • Security risks: 60% of mid-market firms faced ransomware in 2024 (Forbes).
    • Skill shortages: Hiring network specialists is costly and competitive.
    • Scalability: Legacy networks struggle with cloud, remote work, and growth.

With Synersys MNS, you gain a trusted partner to ensure network reliability, security, and efficiency without the burden of managing complex infrastructure.

Key Benefits

Synersys MNS delivers measurable value to your business:

  •  99.9% Uptime Guarantee: Our proactive monitoring and rapid response (<15 minutes for critical issues) ensure your network is always available, minimizing costly disruptions.
  •  Robust Security: Protect your data and operations with SASE, zero trust architectures, and advanced firewalls (Palo Alto, Fortinet), reducing cyber risks.
  •  Cost Efficiency: Our OPEX-based subscription model eliminates the need for expensive in-house IT teams, optimizing budgets while delivering enterprise-grade performance.
  •  Scalable Performance: Seamlessly support cloud adoption, SD-WAN, and business growth with tailored solutions that evolve with your needs.

Service Features

Synersys MNS is a comprehensive, end-to-end solution, customizable to your requirements.Key features include:

24/7 Network Monitoring

Tools: SolarWinds, Nagios, PRTG for real-time visibility.AI-driven anomaly detection to identify issues before they impact operations.Metrics: Latency, bandwidth usage, and packet loss tracked continuously.

Incident Management

Response: less than 15 minutes for critical issues, less than 1 hour for non-critical.ITIL-based processes for root-cause analysis and resolution.Ticketing: ServiceNow integration for transparent tracking.

Proactive Maintenance

Regular patch management, firmware updates, and configuration backups.Capacity planning to anticipate growth and prevent bottlenecks.

Security Management

Firewalls: Palo Alto, Fortinet for perimeter defense.SASE and zero trust: Zscaler for secure access and threat prevention.Intrusion detection and SIEM for real-time threat monitoring

Performance Optimization

Quality of Service (QoS) and traffic shaping for critical applications.SD-WAN optimization (Cisco, Versa) for cost-effective connectivity.Cloud integration: AWS VPC, Azure Virtual WAN, GCP Cloud Interconnect.

Reporting & Analytics

Monthly SLA compliance reports (e.g., uptime, response times). Performance dashboards with actionable insights. Predictive analytics for capacity and threat forecasting.

Managed SD-WAN & Cloud

Support for Cisco SD-WAN, Versa, and Fortinet Secure SD-WAN. Multi-cloud management: AWS, Azure, GCP for hybrid environments.

24/7 Tiered Support

L1–L3 support via phone, email, and portal. Dedicated account managers for personalized service. SLAs: Customizable to meet your uptime and response needs.

Flexible Delivery Models

Fully Managed: Complete network management for businesses with limited IT resources. Co-Managed: Collaboration with in-house IT for specialized tasks (e.g., SD-WAN, security). Project-Based: One-time services like audits, integrated with MNS.

Technical Expertise

Certifications: CCNP, ITIL Foundation, Palo Alto PCNSE, AWS Certified Advanced Networking. Tools: Cisco (IOS, ACI, Meraki), Juniper, Python, Ansible for automation. Partnerships: Cisco, SolarWinds, Palo Alto, Zscaler, AWS, Azure.

Industries Served

Synersys MNS is tailored for mid-market leaders in key verticals, addressing industry-specific needs

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Retail

Ensure seamless POS and e-commerce connectivity for uninterrupted sales. Example: Reduced downtime by 40% for a national retail chain.

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Healthcare

Secure networks for HIPAA compliance and patient data protection.Example: Implemented SASE for a hospital network, cutting breach risks by 50%.

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Manufacturing

Reliable connectivity for IoT devices and supply chain systems.Example: Optimized SD-WAN for a manufacturer, saving 30% on bandwidth costs.

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Finance

High-security networks for transactions and regulatory compliance. Example: Deployed zero trust for a bank, ensuring 100% compliance.

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Professional Services

Scalable networks for remote work and client connectivity.Example: Supported a law firm’s cloud migration with zero downtime.

Why Choose Synersys?

Synersys Technologies stands out as your trusted MNS partner.

Certified Expertise

ISO 9001/27001 standards and 150+ network engineers with CCNP, AWS, and Palo Alto certifications.

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AI-Driven Innovation

Predictive maintenance and threat detection powered by AI analytics.                   

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Vendor-Agnostic Solutions

Support for Cisco, Palo Alto, AWS, Azure, and more, ensuring flexibility.                   

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Mid-Market Focus

Tailored SLAs and cost-effective solutions for $100M–$10B firms.             

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Proven Results

99.9% uptime, less than15-minute response, and 30% average cost reduction for clients.

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Global Reach

24/7 NOC support from Austin, TX, and Hyderabad, India.                                  

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Frequently Asked Questions

MNS is a comprehensive solution for outsourcing network monitoring, management, and support to Synersys’ 24/7 NOC, ensuring reliability, security, and performance.

MNS minimizes downtime, enhances security, optimizes costs, and scales with your growth, eliminating the need for in-house expertise.

We guarantee 99.9% uptime, less then 15-minute response for critical issues, and customizable SLAs tailored to your needs.

Yes, we integrate with legacy and modern networks, including MPLS, SD-WAN, and cloud environments (AWS, Azure, GCP).

We specialize in retail, healthcare, manufacturing, finance, and professional services, with tailored solutions for each.

We deploy SASE, zero trust, Palo Alto/Fortinet firewalls, and SIEM tools, backed by real-time threat monitoring.

Have more questions? Contact our team for a personalized consultation

Elevate Your Network Today

Don’t let network challenges hold your business back. Synersys Technologies’ Managed Network Services deliver the reliability, security, and efficiency you need to thrive. Join leading mid-market firms in retail, healthcare, and finance who trust Synersys to power their networks.

Request a Free Network Assessment and see how MNS can transform your operations.

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Connect, Innovate, and Thrive with Synersys